How should I pack my equipment?

A few simple rules to follow are: Always use double or triple walled boxes. Single wall boxes are not strong enough. Remember that busy couriers expect your equipment to be well wrapped. Once the equipment has been packaged up, please ensure that nothing ‘rattles around’ in the box. If something moves then it is liable…

How do I send my telephone system to you?

Once we have agreed a sale, please arrange for a courier who can track the parcel and requires a signature on delivery. It is critical that you pack the telephone equipment with secure cushioning and allowing no movement within the box, to ensure nothing breaks. We will also confirm receipt upon arrival. Please call us…

How do I know you have received my parcel?

As we will have to sign for the delivery there will always be a proof of delivery. We will let you know within 24 hours that your parcel/s has been received. Please call us on 0333 222 6636 and we will let you know if we have received it.

Can you uninstall my phone system?

Yes, we are able to de-install your telecoms equipment. In many instances we will not charge for de-installation work. All de-installation work is carried out by highly skilled and professionally trained engineers.

Will you arrange collection of my equipment?

Yes. We have a UK courier network ready to come in and pick up your equipment. Ordinarily there will be a charge for this which we will agree with you in advance. However, dependent on the value of the equipment we may be able to arrange this free-of-charge. It is critical that you pack the…